Privacy Policy
Last Updated: April 13, 2025
PuzzleBinder (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our puzzle books.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
Personal Information
We may collect personally identifiable information, such as your:
- Name
- Email address
- Postal address (for shipping purposes)
- Payment information (processed securely through third-party payment processors)
This information is collected only when you voluntarily submit it to us, such as when you purchase a product, sign up for our newsletter, or contact us through our website.
Non-Personal Information
We may also collect non-personal information about you whenever you interact with our website. Non-personal information may include:
- Browser name
- Device type
- Operating system
- Pages visited
- Time and date of your visit
- Referring website addresses
How We Use Your Information
We may use the information we collect from you for various purposes, including to:
- Process transactions and send order confirmations
- Send you newsletters or promotional emails (if you’ve opted in)
- Respond to your inquiries and provide customer support
- Improve our website and user experience
- Administer contests, promotions, or surveys
- Monitor and analyze usage patterns and trends
- Protect against unauthorized access to our services
Sharing Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:
- To trusted third parties who assist us in operating our website, conducting our business, or servicing you (such as payment processors, shipping companies, and email service providers)
- When we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety
- With your consent
Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
We use cookies for the following purposes:
- To keep you signed in
- To understand how you use our site
- To remember your preferences
- To improve your experience on our site
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We use secure servers and encrypt sensitive information.
Despite our best efforts, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete such information.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your information
- The right to withdraw consent
- The right to opt-out of marketing communications
To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: [email protected]
- Through our contact form